Your reception workflow
Configure the greeting, questions, approved knowledge, routing and escalation path for your business.
Inbound AI reception
Give incoming calls
a clear next step.
Answer incoming calls with your approved identity, information and routing rules. Capture the caller's need and keep the outcome visible for your team.
Screen, route and capture
Qualify the caller's purpose, route supported calls and capture a useful message when a human is needed.
Configured booking actions
Calendar actions require the correct connection, permission and availability checks. A booking is not complete until the system confirms it.
Sample dataActual Vantara interface with fictional names, conversations and results. Illustrative only; not customer performance.
Open full screenshotQuestions about front desk
Do I need an outbound subscription?
No. Front Desk is available as a standalone inbound package.
What happens at the allowance limit?
Additional usage requires a prepaid top-up or package change. There is no automatic overage billing.