Vantara Product Roadmap

Current shipped capability and later expansion areas

Vantara is a production outbound AI voice and execution platform with commercial packaging, billing, entitlement protection, PayPal checkout, add-ons, top-ups, and owner profitability guardrails in place.

Current Shipped: Core Platform

• Outbound AI calling, campaign execution, lead import, call history, analytics, and conversation intelligence surfaces.
• Booking, reminders, live handoff, workflow/action builder, post-call evaluation, regression tracking, and version testing.
• Supabase-backed customer, billing, campaign, call, and entitlement truth.

Current Shipped: Commercial Packaging

• Starter at $599/month, Growth Core at $2,499/month, and Scale at $6,499/month.
• Plan cards expose AI callers, local numbers, toll-free numbers, standard minutes, premium minutes, AI Meeting Agent hours, enrichment records, inbound AI access, and support level.
• Legacy plan IDs remain readable for existing workspaces without appearing as active new-customer packaging.

Current Shipped: Usage Protection and Gating

• Authoritative entitlement resolution returns plan code, included allowances, add-on allowances, top-up credits, feature flags, current usage, remaining usage, and usage-meter states.
• Server-side gates protect outbound calls, campaign starts, premium voice, inbound AI callback handling, AI Meeting Agent sessions, enrichment, number provisioning, AI caller activation, and integration connections.
• Usage meters apply 70% warning, 90% strong warning, and 100% block states with upgrade or top-up guidance.

Current Shipped: Add-ons and Top-ups

• Recurring add-ons cover extra AI caller seats, local numbers, toll-free numbers, inbound AI, and extra CRM/integration connections.
• One-time top-ups cover standard minutes, premium minutes, AI Meeting Agent hours, lead enrichment, phone/mobile enrichment, managed onboarding, custom workflow builds, and Premium Voice unlock.
• PayPal subscription and one-time order success events activate the matching entitlement or credit after payment success.

Current Shipped: Profitability Guardrails

• Owner profitability estimates account for PayPal processing fees, referral commission reserve when applicable, Telnyx voice/media/recording/number costs, OpenAI voice and non-voice usage, ElevenLabs reserve, Recall/Nylas meeting/calendar costs, Outscraper/enrichment costs, Supabase, Fly.io/runtime/worker allocation, retention, transactional messaging, CRM/webhook overhead, security/compliance/admin reserve, support/QA/servicing reserve, and domain/SSL/email admin reserve.
• Margin-floor validation remains active for checkout pricing safeguards.

Current Known Limits

• SMS/MMS is not sold as unlimited; where present it remains usage-based, pass-through, or manually/admin activated.
• Some provider-specific capabilities depend on connected customer credentials and configured provider accounts.
• Legacy workspaces may retain readable legacy billing records while new checkout offers only active packaging.

Product Expansion: Later

• Customer service caller mode and tech support caller mode.
• Advanced inbound scheduling mode.
• Expanded CRM/workflow automation.
• Broader partner and white-label operating surfaces.