Initial Scheduling

Support initial booking from qualified call outcomes.

Qualified outcomes can move into initial scheduling within the same outbound workflow.

Reminders

Coordinate reminder steps in the booking lifecycle.

Reminder workflows can support appointment follow-through where configured in the connected workspace.

Reschedules

Handle reschedule events without leaving execution context.

Reschedule handling can support updated meeting coordination where configured.

Cancellations

Capture cancellations as explicit booking outcomes.

Cancellation states are tracked as structured outcomes so operators can apply the right follow-up policy.

Connected Systems

Calendar and CRM write-back where supported.

Write-back to connected calendar and CRM systems can be supported where configured in the customer workspace.

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