Policy-Bound Logic

Qualification follows policy-bound rules.

Qualification behavior is driven by configured policy logic rather than opaque probabilistic scoring.

Explicit Outcomes

Each lead resolves to a structured outcome.

Calls produce explicit outcome states that support repeatable handoff, reporting, and next-step execution.

Status Routing

Route outcomes to the right next action.

Outcome status can route leads into booking, follow-up, or review workflows based on workspace policy.

Operator Review

Keep operator review in the qualification loop.

Operators can review transcripts, outcomes, and call context to validate qualification behavior and adjust policies over time.

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